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Kilifi County Government
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Unified Business Permit (UBP)

Self service is offered through the Public Portal www.kilifiservices.go.ke or the Kilifi App available on Android & IOS

Access Kilifi E-Payment Services Portal Access Kilifi E-Payment Services Portal
1

Create account

Setting up your account is the first step towards accessing the Unified Business Permit self-service.

  • Visit the Public Portal
  • Click ``Create Account`` option
  • Fill required information
  • Verify your email
  • Verify phone number
2

Login into account

Once you have created your account, logging in allows you to access personalized features and services tailored to your needs.

  • Visit the Public Portal
  • Open the Kilifi App
  • Click ``Login`` option
  • Enter email and password
  • Click ``Sign In``
3

Make service application

Submitting your service application through the self-service portal ensures a quick and efficient process.

  • Select the ``Service Application``
  • Choose the type of service
  • Fill the application form
  • Upload any necessary documents
  • Submit your application
4

Application Review

Track the progress of your application and receive updates on its status from the app or portal.

  • Navigate to the ``Application Status``
  • Check for updates
  • Receive notifications
  • Add information required
  • Application is under review
5

Invoice generation

Once your application is approved, an invoice will be generated for payment. This can be done using mobile payments.

  • In the ``Payments`` section
  • Find the related invoice
  • Review invoice details
  • Download Invoice
  • Print the invoice
6

Make payment

Complete your transaction by making the necessary payments for the approved services.

  • Choose the ``Make Payment``
  • Select preferred option
  • e.g. Mobile money or Credit card
  • Complete the payment securely
  • Download payment receipt
7

Enjoy the Services

Once your payment is confirmed, you can enjoy the services associated with your Unified Business Permit hassle-free.

  • Verify the payment status
  • Access and download section
  • Get UBP from the ``Documents``
  • Download from ``Permits``
  • Managing permits online
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