Water Supply and Distribution

The Water Supply and Distribution service is a critical component of the Kilifi County Department of Water, Environment, Climate Change & Forestry’s mission to provide safe, reliable, and sustainable water access to all residents. This service focuses on the efficient management and delivery of water from its source to homes, businesses, and institutions throughout the county.

Key Features
1. Water Source Management

Sourcing and Extraction: Our service begins with the careful sourcing and extraction of water from both surface and groundwater sources. We manage these resources to ensure they are not over-exploited and remain sustainable for future use.
Protection of Water Sources: We implement protective measures around water sources, such as watersheds, rivers, and boreholes, to prevent contamination and ensure that the water remains clean and safe for use.
2. Water Treatment

Quality Control: Before distribution, water undergoes rigorous treatment processes to remove contaminants, pathogens, and pollutants. This ensures that the water meets the highest safety and health standards for consumption and usage.
Modern Treatment Facilities: We operate state-of-the-art water treatment plants that use advanced filtration, chlorination, and purification technologies. These facilities are regularly maintained and upgraded to handle increasing demand and to ensure consistent water quality.
3. Distribution Network

Extensive Pipeline Infrastructure: Our extensive network of pipelines spans urban, peri-urban, and rural areas, ensuring that water is delivered efficiently and reliably to all parts of Kilifi County. We continuously expand and upgrade this infrastructure to keep pace with population growth and development.

Pressure Management: To ensure consistent water flow, especially in high-demand areas, we employ advanced pressure management systems. These systems help maintain water pressure across the distribution network, ensuring that even remote areas receive adequate water supply.
4. Monitoring and Maintenance

Real-Time Monitoring

We utilize modern technology to monitor the water supply and distribution system in real-time. This allows us to quickly detect and address any issues, such as leaks or pressure drops, ensuring uninterrupted water service.
Regular Maintenance and Repairs

Our team conducts regular inspections and maintenance of the entire water distribution network. This includes cleaning reservoirs, repairing leaks, and replacing aging pipes and infrastructure to minimize disruptions.
5. Emergency Water Supply

Drought and Crisis Management

In times of drought or emergencies, we have contingency plans in place to ensure the continued supply of water. This includes the use of water tankers, temporary reservoirs, and alternative water sources to meet the immediate needs of affected communities.
Rapid Response Teams

We maintain rapid response teams that are ready to address any water supply issues that may arise, including natural disasters, infrastructure failures, or sudden increases in demand.
6. Community Outreach and Education

Water Conservation Education

We engage with communities to promote water conservation practices. Through workshops, campaigns, and school programs, we educate residents on the importance of using water efficiently and how they can contribute to preserving this vital resource.

Customer Support

Our customer service team is dedicated to addressing any concerns or issues related to water supply and distribution. We provide clear communication channels for residents to report problems, inquire about services, or receive updates on water-related issues.
7. Infrastructure Development Projects

Expansion of Water Networks
To meet the growing needs of Kilifi County’s population, we continuously invest in expanding our water supply infrastructure. This includes the construction of new pipelines, the drilling of additional boreholes, and the establishment of new treatment facilities.
Sustainable Water Solutions: We are committed to integrating sustainable practices into our water supply services, such as the use of renewable energy for pumping stations and the implementation of rainwater harvesting systems in new developments.

The Water Supply and Distribution service provided by the Kilifi County Department of Water, Environment, Climate Change & Forestry is essential for ensuring that all residents have access to safe, clean, and reliable water. Through careful management of water sources, state-of-the-art treatment processes, and a robust distribution network, we are committed to meeting the water needs of our communities now and in the future. Our focus on sustainability, innovation, and community engagement ensures that Kilifi County remains resilient in the face of growing demand and environmental challenges.